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Ophthalmology Practices2026-09-23T15:59:08-04:00

AI Automation for Ophthalmology Practices

Improve response times, deliver procedure-specific education, and eliminate drop-offs with an automated patient journey—from LASIK and SMILE inquiries to premium IOL post-op care.

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Your clinic performs at a high level.
Your systems should too.

Turn More Candidates Into Scheduled Evaluations

Turn More Candidates Into Scheduled Evaluations

Patients exploring LASIK, SMILE, PRK, Premium IOLs, or cataract procedures expect quick answers and clear guidance. Your clinic can deliver both automatically.

  • Automate speed-to-lead follow-ups within 60 seconds for LASIK, SMILE, and refractive inquiries
  • Provide AI answers to common clinical and pricing questions instantly
  • Send targeted SMS and email reminders that drive evaluation bookings
  • Deliver procedure-specific education the moment candidates need it
  • Track candidate progression from initial inquiry to booked surgical evaluation

Deliver Clear, Consistent Patient Communication

Surgical candidates want reliable information. Your team can provide high-touch guidance without sacrificing time or bandwidth.

  • Manage all patient texting, WhatsApp, and web chats in one unified inbox
  • Offer 24/7 answers through AI chat and phone support for common FAQs
  • Automate pre-op prep and post-op drop instructions
  • Track every stage of the patient experience across provider calendars
  • Communicate securely through HIPAA-compliant channels
Deliver Clear, Consistent Patient Communication
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Keep Your Schedule Full and Predictable

Scheduling doesn’t need to be chaotic. Your clinic can keep surgical evaluations steady and reduce no-shows effortlessly.

  • Offer online booking for LASIK consults and cataract evaluations
  • Reduce no-shows with automated, multi-channel appointment reminders
  • Let patients reschedule self-service without staff involvement
  • Sync calendars across all ophthalmic providers and clinic locations
  • Route incoming inquiries directly to the correct office location

Enhance Patient Care Without Increasing
Workload

Your staff doesn’t have time to answer every call, but every surgical patient still deserves attention.

  • Ensure after-hours calls are answered through an AI phone agent
  • Guide website visitors instantly with custom conversational AI chat
  • Automate procedure-specific patient education sequences
  • Send post-op check-ins automatically after cataract or refractive surgery
  • Maintain consistent communication even during peak clinic hours
Enhance Patient Care Without Increasing Workload
AI Automation for your medical practice

See Which Marketing Channels Actually Drive Surgeries

Your marketing deserves clarity, not guesswork. Your clinic can know exactly what works.

  • Identify where each LASIK, SMILE, or cataract lead originates
  • Review intake and staff calls using automated AI-generated summaries
  • Access clear campaign performance dashboards in real time
  • Track ROI with real, multi-channel attribution
  • Monitor how patients progress from lead → eval → booked surgery

Grow Your Reputation With Ease

Your surgical outcomes create happy patients—your online reviews should reflect it.

  • Automate review requests right after post-op checkups
  • Monitor all Google and social reviews from one central dashboard
  • Use professional AI-assisted response templates
  • Track rating trends and patient satisfaction sentiment
Grow Your Reputation With Ease
Consolidate Tools and Reduce Costs

Consolidate Tools and Reduce Costs

Most ophthalmology practices use separate systems for texting, reviews, scheduling, analytics, and follow-up. You don’t need to anymore.

  • Replace multiple systems with one HIPAA-compliant platform
  • Cut costs without compromising capability
  • Centralize your team’s entire workflow across EHRs like Nextech or EMA

  • Simplify operations across every location

Connect Sollos to the tools you already use

Integrations

Connect Sollos to the tools you already use

Connect to any of our 500+ business tools to bring your apps and work data together, giving your teams one place to focus on communication, patient care, and more.

Frequently Asked Questions: AI Automation for Ophthalmology

How does Sollos handle HIPAA compliance for patient communication?2026-09-17T11:46:44-04:00

Sollos offers enterprise-grade security features built specifically for healthcare providers, including execution of a Business Associate Agreement (BAA) to keep patient data protected.

Can Sollos integrate directly with our ophthalmic EHR like Nextech or EMA?2026-09-17T11:47:16-04:00

Yes. Sollos integrates with major healthcare CRMs and practice management systems to streamline candidate intake, calendar sync, and record updates.

What happens when a LASIK candidate asks a complex clinical question to the AI chatbot?2026-09-17T11:47:46-04:00

The AI handles routine pre-qualification and FAQs, but automatically routes complex medical questions or high-priority leads directly to your surgical coordination team.

See What’s Possible
For Your Ophthalmology Practice

Discover how an automated workflow transforms how your clinic converts LASIK leads, automates cataract pre-op education, and streamlines patient scheduling—creating a more profitable, high-touch ophthalmic practice.

Email: info@sollos.ai

Phone: (844) 970-1252

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